JL
Jaques L
1 reviews | Active since Oct 2017
20 Dec 2021, 14:43
Cell c Fibre line disconnected
My fiber line was disconnected due to a glitch in the payment system of cellc. However I paid the full amount and complete all the forms to reconnect my Fibre line. I send these forms ID new agreement form proof of address, proof of payment several times to Fibre support to reconnect my line. Till now nothing had happened I most probably send over 25 emails. Every day I phone about 5 times but no one can help me. Please assist me urgently in this matter. My nr ***
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
20 Dec 2021, 14:56Hi Jaques
Thank you for contacting Cell C.
Have you sent the proof of payment regarding the payments that you made?
Regards
^MP
Thank you for contacting Cell C.
Have you sent the proof of payment regarding the payments that you made?
Regards
^MP
Cell C's reply20 Dec 2021, 14:56
Official
Hi Jaques
Thank you for contacting Cell C.
Have you sent the proof of payment regarding the payments that you made?
Regards
^MP
Thank you for contacting Cell C.
Have you sent the proof of payment regarding the payments that you made?
Regards
^MP
JL
Jaques L's updateReviewer Update
20 Dec 2021, 15:20All the proof of payments were send more then 4 times already
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Jaques L's update20 Dec 2021, 15:20
Reviewer Update
All the proof of payments were send more then 4 times already
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Jaques L's updateReviewer Update
20 Dec 2021, 15:23***, ***, *** the emails I send 17 emails in total
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Jaques L's update20 Dec 2021, 15:23
Reviewer Update
***, ***, *** the emails I send 17 emails in total
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Jaques L's updateReviewer Update
20 Dec 2021, 15:53I send the emails with notice of payments
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Jaques L's update20 Dec 2021, 15:53
Reviewer Update
I send the emails with notice of payments