Cell C Fibre is unbelievably BAD!!

Oky, so I'm still waiting for my Internet! Last week I was called by a technician saying he will be the one to activate my line and deliver my router once the line was installed in my house. The line is installed and I called Cell C with the object number. I then wait for feedback today from my technician that was going to help me... nothing. So I called him back just now and asked why haven't I received mails or anything... he then proceeds to tell me that nothing can be done now as the CEO has resigned and half off Cell C isn't working and on strike because no one got a bonus.

So what the hell do I do now!? He also tells me that because I app**** online he can't help me and that a different technician will be in contact with me. If he cant help me then why on earth was my number given to him?? I am on the verge of canceling my contract and asking for my money back! This is such a bad way to handle your clients! Its been weeks!! All I need is my line to be activated and to get my router! Thats not hard... And I can tell you now Im going to get a response that says someone will call me back... which you wait days for... and then they still can't help me because they don't have the correct admin rights!! What must I do... REALLY!!!!!!!! 1 star is too much!!