ML
Monique L
1 reviews | Active since Oct 2018
24 Mar 2020, 12:43
Cell C fibre is the worst!!!
Ticket: CF105975 This has been the worst service I have ever received. I first sent through a move order request for my fibre as I was moving and merely wanted to move my contract to the new address. Absolutely nothing was done but after complaining we eventually got fibre at the new address. I then received an invoice now in March that I owe for the new line and the old line even after all the correspondence mentions move order request. We complained on the 6th of March 2020 when we received the ticket and have had NO response. I try to phone and they keep forwarding my calls all the time to someone else without helping me. Do not get fibre with Cell C as it has been nothing but trouble!!!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
24 Mar 2020, 13:04Good Day Monique
Please accept our sincere apologies for the unpleasant service experienced.
The matter will be looked into and we will contact you with feedback.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter will be looked into and we will contact you with feedback.
^SM
Cell C's reply24 Mar 2020, 13:04
Official
Good Day Monique
Please accept our sincere apologies for the unpleasant service experienced.
The matter will be looked into and we will contact you with feedback.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter will be looked into and we will contact you with feedback.
^SM
Cell C's replyOfficial
24 Mar 2020, 13:50Good Day Monique
Have you been contacted?
^SM
Have you been contacted?
^SM
Cell C's reply24 Mar 2020, 13:50
Official
Good Day Monique
Have you been contacted?
^SM
Have you been contacted?
^SM
ML
Monique L's updateReviewer Update
24 Mar 2020, 14:25Telling me that you will look into it does not assist me. As per my statement, Cell C will be debiting my account in a few days with an exorbitant amount that I am not due to pay.
I have still not been contacted by Cell C.
I have still not been contacted by Cell C.
ML
Monique L's update24 Mar 2020, 14:25
Reviewer Update
Telling me that you will look into it does not assist me. As per my statement, Cell C will be debiting my account in a few days with an exorbitant amount that I am not due to pay.
I have still not been contacted by Cell C.
I have still not been contacted by Cell C.