Cell C Fibre Horrible service

Good day Cell C Management

I have never in my entire life dealing with telkom, mtn and rain experienced such poor service and no customer service or care from Mr Lyborn Mashimbyi and Mr Tebogo Phale via cellc. Since they have installed the fibre it has been nothing but a nightmare and they have refused to help me. This is not how they deal with clients.

I have begged them to help me sort out my connection issues and the fact that cellc has not deducted last month end. I use fibre to work and I had to pay out of my own pocket due to connection issues because of your staff that treat clients like nothing once the device is installed.

I would like to cancel this device with immediate effect. I have proof that I have sent Tebogo an email to cancel it within the set turn around time according to the consumer rights act. Him and Lyborn promised me that I would have no issues and that is lies that they have shared thus far they should be held liable for all costs coming with this cancellation.

Regards ,