KJ
Kirsten J

1 reviews | Active since Jun 2018

06 Jun 2018, 11:32

Cell C fibre / Greencom arrears situation

I signed up for fibre to my home with Greencom. They were taken over by Cell c fibre, the debit orders carried on going off my bank account but the service deteriorated. Many days of no wi fi later I cancelled with cell c fibre last week adn they confirmed the cancellation. I did ask about the invoice that showed I was in arrears to Cell C. I sent through copies of my bank statements showing the debits to Greencom had been taken off my account but then today I receive another invoice of R3015. Can someone please tell me how I sort this and with whom ?? I have been dealing with Lynthis Morrison

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Replies (1)
Cell C
Cell C's reply06 Jun 2018, 11:59
Official

Thank you for posting to us.

Kindly respond privately with a contact number for yourself in order for our team to assist with your query.

Regards

Cell C | DA