CELL C FIBRE (EPISODE 1)

Guys, we should create a competition for the longest wait for fibre...…..just because I would probably win.:) I app**** online for 20/20 fibre in September 2018 and received an email confirmation with order number, my address and even stating that it will be active from 11/16/18. I really have too much patience. I have subsequently on numerous occasions tried to get them to deliver the router and install. I have spoken to many, apologies sir a technician will make contact with you within the next 3 days to arrange for delivery and installation (ABOUT 10 TIMES ALREADY). I work at a mall and the Cell C store staff are red in the face as they have also tried assisting me but to no avail. Someone suggested I come to this site and post my frustration. I am anxious to see what happens as I was advised will get a call back immediately and action will be taken to finalise my installation. However before I made time to write this I called them yesterday. I first spoke with Maria and explained my frustration very diplomatically and she had to get permission from her supervisor to transfer my call to someone that would be able to assist me?????????? Seriously?????? Anyway, I was then patched through and spoke with Sembile who was extremely helpful and gave her all the detail she requested (I EVEN SCORED HER SERVICE TOP NOTCH), ID number, Order Number, Vuma Object number etc. this was at about 10am and she confirmed that she could see everything and could not understand why it has not been finalised as I have paid registration and have done everything I should. She promised to get back to me by 12h45. At 15h00 she had still not called me back and I decided to call. I spoke with Sijabulile this time and advised that I had dealt with Sembile earlier and had not received a call back as promised. I again explained my story and she put me on hold for about a minute or 2 to see if she can get Sembile. Sembile not at her desk but I will assist you. She could also not understand why things have not been finalised/done. I will get back to you in the next 5 to 10 minutes. and here the idiot that I am ……...still waiting. Same as I did SINCE SEPTEMBER 2018 :):):):):) what a fool I am hey. So let's see what happens from here. you will note that I have indicated this to be Episode 1. Watch this space for daily Episodes (UPDATES)