Cell C Fibre does not Care

Everyday I call about my move order and nothing is being done!! I called on the 10th of December 2020 to do a move order, I was on the phone for over 26 mins and I gave all my details to the consultant. I made the call at 6pm.

I called on the 14th of December to do a follow up and was told nothing has been logged.. Then I decided to send an email so we can have an email for the move order.. The ticket was closed on Friday 18th. I called in to ask why was it closed. The agent said it's not closed. Its opened and that it will be actioned.I call again today and there is no record of a move order.

I run a business and the wifi is extremely Important Please pick up all calls from my number *** and some agents need to answer for why my move order has not been logged.

URGENT!!