1 reviews | Active since Mar 2022
CELL C FIBRE DO NOT TAKE OUT A CONTRACT FOR WIFI
I wrote a review on Friday the 18th March 2022 about Cell C fibre’s shocking service from Cell C support team after not having WIFI connection since Wednesday 9th March 2022. Cell C rep**** to my review and asked for reference number. I sent 2 x ticket numbers. They rep**** that they would investigate. 4 days later and NO action or investigation from their side!!! Bottom line is: after many calls and emails they established that my router is faulty. Cell C just needs to deliver a new router to my address. I received a confirmation email from Cell C on Thursday 17th March 2022 that a new router would be delivered and that they have all my contact details and delivery address. How much longer must I wait?????? Has been 2 weeks now. UNACCEPTABLE CELL C FIBRE!!!! WAKE UP!!!! I’ve had this contract and the same router since 2018!! Please just deliver the new router please!!
Thank you for contacting Cell C.
Please provide us with your reference numbers and your ID number so that we can assist.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with your reference numbers and your ID number so that we can assist.
Regards
^MP
I sent you 2 x ticket numbers on Saturday and you rep**** that you would follow up.
Clearly Nothing has been done!!!!
I shall send it AGAIN!!!!!!!!
Ticket numbers:
1) CF 223965
2) CF 224212
You can find my ID number on the system if you open my ticket numbers!!!!!
PLEASE JUST DELIVER A NEW ROUTER AS PROMISED re: email received from Lorraine Ntombela on Thursday (17/03/2022).
Do you want me to contact Carte Blanche on TV ?????
2 weeks and nobody at Cell C fibre support give a damn!!!!!
Wake up and do your work!!!!!
I sent you 2 x ticket numbers on Saturday and you rep**** that you would follow up.
Clearly Nothing has been done!!!!
I shall send it AGAIN!!!!!!!!
Ticket numbers:
1) CF 223965
2) CF 224212
You can find my ID number on the system if you open my ticket numbers!!!!!
PLEASE JUST DELIVER A NEW ROUTER AS PROMISED re: email received from Lorraine Ntombela on Thursday (17/03/2022).
Do you want me to contact Carte Blanche on TV ?????
2 weeks and nobody at Cell C fibre support give a damn!!!!!
Wake up and do your work!!!!!
^MP
^MP
- WHEN ?????????
- Just deliver the new router as promised.
- I do not know how much longer I can stand out your incompetence.
- Cell C just send out a “standard “ reply to everyone that complains on Hello Peter.
- How much longer must I wait?
- Cell C received my debit order but I do not receive any service or WIFI connection!
- WHEN ?????????
- Just deliver the new router as promised.
- I do not know how much longer I can stand out your incompetence.
- Cell C just send out a “standard “ reply to everyone that complains on Hello Peter.
- How much longer must I wait?
- Cell C received my debit order but I do not receive any service or WIFI connection!
It will be as soon as possible.
^MP
It will be as soon as possible.
^MP