Cell C Fibre Disaster

Item: Cell C
Rating: 1
Author: Juan H

Cell C Fibre Support line useless because nobody answers. My fibre network is down and there is no support available. It is 10pm at night. Cell C claims: "C-Fibre offers a stable and reliable internet connection" This is the biggest lie! My C-Fibre network experience has been the opposite of everything that was promised. Video streaming time-out on a regular basis.

Helpful (0)

Replies (3)

Cell C's replyOfficial

08 Mar 2018, 08:41

Good morning Juan

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

Cell C's reply08 Mar 2018, 08:41

Official

Good morning Juan

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

Cell C's replyOfficial

09 Mar 2018, 14:53

Please be advised that Lungile has escalated your complaint to our Fibre team for further assistance.

Regards
Cell C | PN

Best regards,

Cell C's reply09 Mar 2018, 14:53

Official

Please be advised that Lungile has escalated your complaint to our Fibre team for further assistance.

Regards
Cell C | PN

Best regards,

Cell C's replyOfficial

13 Mar 2018, 11:12

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Best regards,

Cell C's reply13 Mar 2018, 11:12

Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Best regards,