Cell C Fibre Cut off Clients - Completely Useless - No feedback No action

Cell C Fibre have cut off numerous of their clients who were migrated from IConnect to Cell C some years ago with effect from end February 2020. This is totally unacceptable. I have been trying for a week to get Cell C to reconnect my fibre line without success and every time I call the call centre I am told a different story. I have been sent a mail that an order have been placed on Vumatel to reconnect my line. Two days later I contacted Vumatel to find out the progress of reconnecting my line and I have been informed by Vumatel that they do not even have an order. This is completely unacceptable. How can Cell C be treating their Clients like this - This is not a single occurrence, I am aware at least another 4 clients who have been cut off without explanation and cannot get reconnected. I expect an urgent response to this.