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nicholas B
1 reviews | Active since Oct 2017
28 Feb 2021, 13:45
Cell c fibre customer service is the worst in South Africa
I have been trying to move my fibre line to my new house for the last 4 weeks. I currently am with cell c and on the website it says 48 hours to move. I have sent multiple emails over a month now with Zero response. I cannot call the customer service disgusting, since there is no customer service. If the line does not work in my new house come the first, after sending emails for over 30 days. If my line doesn't work by the end of day tomorrow, you can be sure I'm canceling my contract, I'll fight you in court for any fee you try charge me and I'm moving to a provider that actually responds. Do you even have a customer care department?! Shocked.
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nicholas B's updateReviewer Update
02 Mar 2021, 08:36Hi there,
Was that just a generic response?
No one has contacted me and my line still hasn't been activate at my new house, so I currently cannot work without using my own data. What is going on with your team, your customer service is some of the worst in South Africa.
Was that just a generic response?
No one has contacted me and my line still hasn't been activate at my new house, so I currently cannot work without using my own data. What is going on with your team, your customer service is some of the worst in South Africa.
nB
nicholas B's update02 Mar 2021, 08:36
Reviewer Update
Hi there,
Was that just a generic response?
No one has contacted me and my line still hasn't been activate at my new house, so I currently cannot work without using my own data. What is going on with your team, your customer service is some of the worst in South Africa.
Was that just a generic response?
No one has contacted me and my line still hasn't been activate at my new house, so I currently cannot work without using my own data. What is going on with your team, your customer service is some of the worst in South Africa.