FD
Fabien D
1 reviews | Active since Apr 2020
03 Apr 2020, 19:49
Cell c fibre
Almost 72hours later and cell c Fibre is still off. Yes it’s lockdown but you guys are an essential service...you quick to send a ticket number but pathetic at resolving the issue..even with back and forth on Twitter the problem still persists..do you realize that if I cannot work from home...I cannot pay your account? Anyone going onto Fibre for the first time stay away from cell c...the after service is a shocker and they do not credit you if they down...whick takes days if not weeks to resolve. If you thinking cfibre aka cell cell Fibre run...ran fast in the opposite direction
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Cell C's replyOfficial
03 Apr 2020, 21:21Good day Fabien Donnoli
Thank you for bringing this matter into our attention.
That is definitely not the type of service we aspire to provide, please accept our sincerest apologies as we look into this.
We will have that investigated and rectified .
^NT
Thank you for bringing this matter into our attention.
That is definitely not the type of service we aspire to provide, please accept our sincerest apologies as we look into this.
We will have that investigated and rectified .
^NT
Cell C's reply03 Apr 2020, 21:21
Official
Good day Fabien Donnoli
Thank you for bringing this matter into our attention.
That is definitely not the type of service we aspire to provide, please accept our sincerest apologies as we look into this.
We will have that investigated and rectified .
^NT
Thank you for bringing this matter into our attention.
That is definitely not the type of service we aspire to provide, please accept our sincerest apologies as we look into this.
We will have that investigated and rectified .
^NT