Hellopeter
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1 reviews | Active since Mar 2017

14 Sept 2018, 10:23

Cell C Fibre (BAD SERVICE)

Cell C Fibre, why is it that i have to always come onto HELLOPETER to get any response from you?

Still awaiting reply on ticket CF007473 which i had to open via EMAIL due to no reponse from a phone call the week before.

Shocking!

0
Replies (6)
Cell C
Cell C's reply14 Sept 2018, 10:30
Official

Good morning Daniel

We will get one of our team members to follow up on your reference number with C Fibre and assist.

Apologies for the poor service.

Regards

Cell C | PN

Cell C
Cell C's reply14 Sept 2018, 15:17
Official

Please be advised that Maropeng has escalated this matter to C Fibre for further assistance and feedback will be provided.

Regards
Cell C | PN

's update17 Sept 2018, 11:22
Reviewer Update
Thankyou! A consultant contacted me today 17th September with regards to a "connectivity" issue, I explained this is to do with "billing" so the matter is STILL not resolved.
's update01 Oct 2018, 20:06
Reviewer Update
No response yet!
Cell C
Cell C's reply02 Oct 2018, 08:40
Official

Good morning Daniel

You will be contacted and feedback will be provided.

Regards

Cell C | PN

Cell C
Cell C's reply02 Oct 2018, 08:40
Official

Good morning Daniel

You will be contacted and feedback will be provided.

Regards

Cell C | PN