BP
Bhaviata P

1 reviews | Active since Jan 2016

05 Sept 2018, 19:29

Cell C Fibre Bad Service

Our internet moved from Greencom to Cell C with no notice and therefore we went into arrears. For 5 days since paying we have been battling with the call Centre to get our line reconnected. No one can tell us when it will be fixed or give us contact details of the department who can fix it

0
Replies (4)
Cell C
Cell C's reply06 Sept 2018, 07:21
Official

Good morning Bhaviata

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply06 Sept 2018, 08:35
Official

Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply07 Sept 2018, 09:32
Official

Theodorah confirmed that she has been in contact with you to assist with this matter. However, you advised her that the matter has been sorted already.

Regards

Cell C | PN

Cell C
Cell C's reply07 Sept 2018, 09:32
Official

Theodorah confirmed that she has been in contact with you to assist with this matter. However, you advised her that the matter has been sorted already.

Regards

Cell C | PN