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1 reviews | Active since Mar 2017

12 Jul 2018, 10:45

CELL C FIBRE - BAD SERVICE

I have asked for an upgrade on Cell C Fibre. Its been over a week and no joy in getting any service or feedback. Shocking service!!

0
Replies (5)
Cell C
Cell C's reply12 Jul 2018, 11:37
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply12 Jul 2018, 14:40
Official

Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply13 Jul 2018, 08:27
Official

As per feedback, the upgrade has been completed.

Regards

Cell C | PN

's update17 Jul 2018, 08:29
Reviewer Update
I would like to clarify, it is the 17th now and the upgrade HAS NOT been done! This is after Cell C contacted me and said it would be done in 24HRS
Cell C
Cell C's reply18 Jul 2018, 10:52
Official

On the 12th, we received feedback stating that the upgrade has been completed. We will get someone to follow up on this matter.

Regards

Cell C | PN