EK
Eitan K
1 reviews | Active since Jul 2015
07 Mar 2021, 08:28
Cell c Fibre absolutely useless
If you want to have The most pathetic and useless service from cell c Fibre
This has been going on the whole week.
From the support to the turn around time to the lack of interest for you as a customer
Furthermore the listening skills and understanding of the problem is lacking.
Cell c need to reconsider why they losing money, customers and why they not winning the best isp of the year award.
No one has bothered to contact me after me posting on social media, emailing and now I'm posting on hello peter
Our Fibre is still not working properly still slow and pathetic.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
07 Mar 2021, 08:37Hi Eitan
Thank you for reaching out to us.
We would like to sincerely apologise for the delay in resolving your query.
Our Fibre Team is looking into your query and will contact you shortly.
^MM
Thank you for reaching out to us.
We would like to sincerely apologise for the delay in resolving your query.
Our Fibre Team is looking into your query and will contact you shortly.
^MM
Cell C's reply07 Mar 2021, 08:37
Official
Hi Eitan
Thank you for reaching out to us.
We would like to sincerely apologise for the delay in resolving your query.
Our Fibre Team is looking into your query and will contact you shortly.
^MM
Thank you for reaching out to us.
We would like to sincerely apologise for the delay in resolving your query.
Our Fibre Team is looking into your query and will contact you shortly.
^MM
EK
Eitan K's updateReviewer Update
07 Mar 2021, 09:03Cell c
I have been told this bull**** the whole week. Furthermore I have seen this the whole week too, responses on Twitter problem still not solved.
It has been a week, your support is useless.
You simply do not care.
I have spoken to one of your previous managers who left to join cool ideas
He says it is another level.
I have been told this bull**** the whole week. Furthermore I have seen this the whole week too, responses on Twitter problem still not solved.
It has been a week, your support is useless.
You simply do not care.
I have spoken to one of your previous managers who left to join cool ideas
He says it is another level.
EK
Eitan K's update07 Mar 2021, 09:03
Reviewer Update
Cell c
I have been told this bull**** the whole week. Furthermore I have seen this the whole week too, responses on Twitter problem still not solved.
It has been a week, your support is useless.
You simply do not care.
I have spoken to one of your previous managers who left to join cool ideas
He says it is another level.
I have been told this bull**** the whole week. Furthermore I have seen this the whole week too, responses on Twitter problem still not solved.
It has been a week, your support is useless.
You simply do not care.
I have spoken to one of your previous managers who left to join cool ideas
He says it is another level.
Cell C's replyOfficial
07 Mar 2021, 11:51Hi Eitan
Our Team has been trying to reach you with no success.
Please advise of a suitable time to contact you or send us your alternative contact number.
^MM
Our Team has been trying to reach you with no success.
Please advise of a suitable time to contact you or send us your alternative contact number.
^MM
Cell C's reply07 Mar 2021, 11:51
Official
Hi Eitan
Our Team has been trying to reach you with no success.
Please advise of a suitable time to contact you or send us your alternative contact number.
^MM
Our Team has been trying to reach you with no success.
Please advise of a suitable time to contact you or send us your alternative contact number.
^MM
EK
Eitan K's updateReviewer Update
07 Mar 2021, 12:00I have my phone now I tried to call back
EK
Eitan K's update07 Mar 2021, 12:00
Reviewer Update
I have my phone now I tried to call back
EK
Eitan K's updateReviewer Update
07 Mar 2021, 12:34Yes in an hour
EK
Eitan K's update07 Mar 2021, 12:34
Reviewer Update
Yes in an hour
Cell C's replyOfficial
07 Mar 2021, 13:22Noted, will do.
^MM
^MM
Cell C's reply07 Mar 2021, 13:22
Official
Noted, will do.
^MM
^MM