Cell C Fibre, A hopeless accounting department

Cell C Fibre has moved to a new accounting system, they seem to be unable to reconcile payments. I get continual emails stating that I am in arrears. This requires multiple emails, sending proof of payment and calling their unhelp call centre. To date I still do not have resolution. I do not have the time to continually phone a company that is this *********** and certainly do not have time to write repeated emails. It is about to rain on your parade