CB
Cynthia B
1 reviews | Active since Jan 2020
09 Jan 2020, 13:42
Cell C Fibre
Cell C Fiber department has cancelled our contract without any notification and after paying what we owe them except for a R4.10, they still wont unblock our account!!!. My husband is due for an upgrade now, however all of his Cell C contracts has been blocked and Cell C fibre refuses to assist us unless we pay R4.10!! my daughter has to go back to school tomorrow and she has no phone. with their arrogance, they told us to pay the R4.10, first, then after 48hours he will be able to get my dauthers cellphone!!!! how rude
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Replies (2)CB
Cynthia B's updateReviewer Update
09 Jan 2020, 14:37my Cell C accounts are all up to date! its the Fiber account that we owed R4.10 on.......i have paid the amount owing, however, your consultants are still refusing to assist! this is so frustrating! tell me that i owe R4000! not block my contract upgrade due to a R4!!!!!!!
CB
Cynthia B's update09 Jan 2020, 14:37
Reviewer Update
my Cell C accounts are all up to date! its the Fiber account that we owed R4.10 on.......i have paid the amount owing, however, your consultants are still refusing to assist! this is so frustrating! tell me that i owe R4000! not block my contract upgrade due to a R4!!!!!!!
Cell C's replyOfficial
10 Jan 2020, 08:20Hi Cynhia
Apologies for the delayed response.
We are busy liaising with the Upgrades Team. We will revert back as soon as we get feedback.
^SM
Apologies for the delayed response.
We are busy liaising with the Upgrades Team. We will revert back as soon as we get feedback.
^SM
Cell C's reply10 Jan 2020, 08:20
Official
Hi Cynhia
Apologies for the delayed response.
We are busy liaising with the Upgrades Team. We will revert back as soon as we get feedback.
^SM
Apologies for the delayed response.
We are busy liaising with the Upgrades Team. We will revert back as soon as we get feedback.
^SM