IJ
Ian J
1 reviews | Active since Dec 2020
06 Dec 2020, 11:50
Cell c fibre
Never use cell c fibre. Terrible support if problem. Day 7 now and still no response/ help for no internet and or terrible line speed. Calls logged by cell c but that’s it. Ticket cf171465
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Replies (2)
Cell C's replyOfficial
06 Dec 2020, 13:34Good day Ian Joyce
Thank you for contacting Cell C regarding your C-Fibre account.
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
^NZ
Thank you for contacting Cell C regarding your C-Fibre account.
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
^NZ
Cell C's reply06 Dec 2020, 13:34
Official
Good day Ian Joyce
Thank you for contacting Cell C regarding your C-Fibre account.
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
^NZ
Thank you for contacting Cell C regarding your C-Fibre account.
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
^NZ
IJ
Ian J's updateReviewer Update
07 Dec 2020, 15:39Now day 8 and no reply from cell c fibre team. Call to fibre support today had same questions asked and promise to escalate. Just cannot get normal data speed. Thanks to customer support call today but as yet no feedback
IJ
Ian J's update07 Dec 2020, 15:39
Reviewer Update
Now day 8 and no reply from cell c fibre team. Call to fibre support today had same questions asked and promise to escalate. Just cannot get normal data speed. Thanks to customer support call today but as yet no feedback