1 reviews | Active since Mar 2024
Cell C fibre
I’ve been using Cell C for my home fibre for the last 5 years. Last year I suddenly had no internet. Normally when this happens, I notify support to fix the problem. However, after back and forth for a few days and after openserve stated the Cell C is in arrears, I stopped their services and got connected via Afrihost, quickly and seamlessly. At the end of November 2023, I again received a full bill from Cell C. I thought that it would be at least for a half month. I then reversed the stop order. Cell C contacted me and said that there was supposed to be a month notice and they must charge me for both November and December. In December the amount when off double. I then thought it was sorted. However, they charged me again in January 2024. I reversed the debit order for January, and then in February the debit order was doubled. Would it at all be possible to get rid of theses people?
Kindly provide us with an alternative contact number or advise of a suitable time to contact you, we will prioritize reaching out to discuss both the outstanding invoice and any other concerns you may have.
Thank you for your patience and understanding.
Regards,
Cell C | TM
Kindly provide us with an alternative contact number or advise of a suitable time to contact you, we will prioritize reaching out to discuss both the outstanding invoice and any other concerns you may have.
Thank you for your patience and understanding.
Regards,
Cell C | TM
