AH
Anene H

1 reviews | Active since Jan 2021

11 Jan 2021, 12:22

Cell C Fibre

Cell C has the WORST customer service. They change contracts as they please and no one can explain why?! My fibre contract was signed for 2 years at a set amount. 11 months in they up the charge. Why?! They can't help me. They reply to emails a MONTH after sent date. Their customer care 'escalated' the issue 2 months ago and still no answer. STAY AWAY FROM CELL C/FIBRE

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Replies (1)
Cell C
Cell C's reply11 Jan 2021, 13:00
Official
Good Afternoon Anene Hoffman

Thank you for reaching out to us.

We would like to assist with your C-Fibre query. 
Kindly respond to our email with the Cell C number in question and the number we can reach you on for assistance.
If you have any reference number also include it, it will be very helpful.

^NZ