AE
Alyssa E

1 reviews | Active since Feb 2019

19 Mar 2019, 15:01

Cell C Fibre

Here I am at it again for the 3rd time complaining about Cell C fibre.

I was contacted by Cell C yesterday about my complaint on Hello Peter and I was told that the agent dealing with my case will contact me. I sent the agent a few emails since the weekend, but no response.

I have been contacting Cell C since December 2018 about a relocation order and nothing. I get told that someone will always get back to me.

If my Fibre/wifi is not installed/moved by the end of this week I will cancel my fibre contract R1200 a month as well as a phone contract R 700 a month, which is almost R2000 a month I pay Cell C and I refuse to pay any cancellation fees, because I feel I have done so much for the past few months begging Cell C Fibre to do a relocation order and Cell C is failing my as a loyal customer.

I am really disgusted in the service I received these past months from Cell C Fibre.

0
Replies (1)
Cell C
Cell C's reply19 Mar 2019, 15:08
Official
A follow up request has been sent to Palesa.  Feedback will be provided as soon as possible.

Regards
DA

Best regards,