AE
Alyssa E

1 reviews | Active since Feb 2019

17 Mar 2019, 12:13

Cell C Fibre

This is now my second post on Hello Peter regarding Cell C Fibre.

I have been struggling since December to do a relocation order to our new house. I have done so many phone calls and emails to Cell C regarding my problem and every one seems to say they will het back to me. I have even got in contact with specific people like Tachincal consstultants and Cell C Fibre support.

I have also been in contact with the people who installed the Fibre in our new home for previous tenants and they say Cell C should have to problem relocating our Fibre, yet no one at Cell C seems to help or care.

Previously Cell C rep**** to my post saying someone from Fibre will get in touch with me. I am still waiting for them to get in touch with me. I pay R1200 for no Fibre?! And Cell C doesn't seem to care.

0
Replies (1)
Cell C
Cell C's reply18 Mar 2019, 08:22
Official
Good morning Alyssa

A follow up has been sent to  Odirile Lefifi from the Fibre Support team, who has been assigned to assist with your query.

Feedback will be provided as soon as possible.

Regards

Best regards,