Cell C Fibre

Don't waste your time and patience... This is the time line of their pathetic service: 19July2020 a sales guy (Cuthbert Nadya) was at the complex selling contracts. 23 July we signed the contract after a few back and forth emails. What was promised could not be put on email though. 17 August the installation was to be done. Nothing, no call, no update, no nothing. 20 August we started calling and we are told it is Metro fibres problem. We have to call them even though our contract is with Cell C. 25 August Metro Fibre guy pitches up with nothing and says he needs to log a call for the router. We follow up every day until today... 28 August- 8h00 Metro Fibre phones for the 1st time to schedule another installation for late next week. This is unacceptable as they are 2 weeks late already. I am frustrated as Cell C did nothing to follow up on the process. Cell C 8h30 I am on the line for 25 minutes with Tebogo (call Centre) & Excellence (team leader). I am promised a call from Stelaman Moonsamy as he is Cuthbert's manager. 9h30 Still nothing. Looking for alternatives