RK
Reinette K

1 reviews | Active since Aug 2021

14 Aug 2021, 10:17

Cell C fibre

Yesterday we woke up to no fibre internet. To found out after R180 of airtime and 5 mails that they released my fibre line to another service provider without my permission. Im a active paying customer without any fibre and no feedback or help. Eho gave them permission to just do this.

0
Replies (3)
Cell C
Cell C's reply14 Aug 2021, 14:10
Official
Good day Reinette  

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. 

We would like the opportunity to talk and investigate your feedback further.

Please expect a call from our team.

^YM 

RK
Reinette K's update16 Aug 2021, 12:51
Reviewer Update
Ite been 4 days now. Still no feedback still no internet.
Cell C
Cell C's reply16 Aug 2021, 15:37
Official
Hi Reinette 

We are following up on this matter. Apologies for any inconvenience. 

^NT