Cell C Fiber Worst customer Service

HI

I have been requesting Cell C and Vumatel to move my fiber account/installation to a new address. I have been calling for 2 weeks. Every time I call in I get excuses and below are some of the responses i have revived over the last 2 weeks 0. It takes 24 to 48 hours for CellC to respond 1. Cell C staff are on strike 2. We done have a reference number for you 3, Please send email to ********** 4. No please send to ********** 5. No please to ********** and give us the complex name 6. Theres no cell phone number or email address to contact you on 7. The case has resolved , we will reopen it . If you are not happy with the service send an email to ********** with your complain 8. We dont have your unit number on the system - Vumatel 9. We still dont have your unit number on system we are waiting for back office - Vumatel 10. We dont give out reference numbers - Vumatel Can you please advise what must I do