1 reviews | Active since Aug 2016
Cell C Fiber - rude customer service with no solutions
My experience with cell c has been pathetic.
My line continues to drop and this has been happening for the past year.
I have logged many calls and the consultants never help as I explained to them that I cannot do a wired speed test or a ping test as I have a MacBook.
A tech came out and he reset the router however the problem still persists. Karabo Makola (who refused to provide his full details to me) is rude and arrogant.
They don’t want to assist however they continue to charge monthly without providing a service.
My contact has lapsed and I am on a month to month contract. I explained to them many times that I will cancel should they not fix the issue yet they don’t seem to care.
Do not consider a cell C fiber contract as there are better and cheaper alternatives.
Please get someone to call me ASAP
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Do expect our call.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Do expect our call.
^YM