MB
Marle B

1 reviews | Active since May 2019

06 May 2019, 12:13

Cell C Fiber POOR SERVICE

We have a bussiness line with Cell C fiber. For the 2nd month in a row we have no internet access for 4 days - the support we receive is very poor. No technicians can help and when phoning them over weekend no one in bussiness department could help cause they were on a strike! Still without internet and no help since spending hours on the phone with them. I will never recommend them and will cancel our bussiness account as soon as i can actually get hold of someone - even mailing the support line don't help

They tell you when you are without internet to still send an email?! We have no internet so how can we send an email?

Utterly poor service and have never experienced this ever in my life

0
Replies (1)
Cell C
Cell C's reply06 May 2019, 13:51
Official
Good afternoon  Marle 

We would appreciate the opportunity to assist.  Kindly private message us your ID/account number.

Regards
DA