Cell C Fiber Dissatisfaction

Cell C Fibre Support is such a disappointment. We have been trying for days to have slow speed issues resolved, without success. Their latest ruse is to respond on a query just before the 48-hour deadline requesting technical information (which really can only be obtained/extracted by a technically minded homeowner). Seconds later you are informed that your ticket (query) had been closed which means you have to start the process all over again. In think this kind of ingenuity should be app**** in solving customer issues rather than trying to score high on kpa’s. Btw, all technical info was supp**** each time as requested. Third time round just to much, we have now cancelled our contract. Selah...