Cell C fiber connect sales service

Made an application with all rel can’t documetaion via email to Andile Mackenzie on the 2nd June 2018 for fibre connect. Was informed it would take 4-6 weeks for installtion. Called about a month later to follow up and was told that the documentation was processed and they will follow up with Openserve to get an installation date. Followed up again after getting no update and requested manger email address and sent an escalation email. Again nothing. Called 5 times this week (week commencing 5th August - 2 months since application) and then received an email saying they have now proceed my documentation and I must wait another 4-6weeks for installation. - I.e over 3 months since my application. Requested a manger to call me by CoB today or I would post here - surprising now call...

Very concerned that if this is how Cell C treat new business how their customer Sevice will be after sales if they ever do the installation...