DJ
Damian J
1 reviews | Active since May 2020
20 Jan 2022, 16:47
Cell C Fiber
With my account paid up to date Cell C decided to shut down my fiber line, after going on calls for 4 days straight no resolution has been found and I am still with out my fiber, all PoP was sent and proof of all payments has been sent but still they refuse to re-activate my line. Now even if I want to cancel I am forced to stay with them for 30 days even if a cancellation was requested 1 year prior
Helpful (0)
Replies (2)0
Replies (2)DJ
Damian J's updateReviewer Update
20 Jan 2022, 18:57Hi yes I did find attached the current suppose to be active CF tickets ref numbers
Ticket # [CF218459]
And my cancelation request submitted almost a year ago
Ticket # [CF179936]
I just want my fibre line to be released and my account closed
Ticket # [CF218459]
And my cancelation request submitted almost a year ago
Ticket # [CF179936]
I just want my fibre line to be released and my account closed
DJ
Damian J's update20 Jan 2022, 18:57
Reviewer Update
Hi yes I did find attached the current suppose to be active CF tickets ref numbers
Ticket # [CF218459]
And my cancelation request submitted almost a year ago
Ticket # [CF179936]
I just want my fibre line to be released and my account closed
Ticket # [CF218459]
And my cancelation request submitted almost a year ago
Ticket # [CF179936]
I just want my fibre line to be released and my account closed
DJ
Damian J's updateReviewer Update
23 Jan 2022, 20:54No feedback? Same as the 3 manager call backs I requested and the 5 call center agents I spoke to.....
DJ
Damian J's update23 Jan 2022, 20:54
Reviewer Update
No feedback? Same as the 3 manager call backs I requested and the 5 call center agents I spoke to.....