CM
Clarina M
1 reviews | Active since Sept 2020
01 Sept 2020, 13:14
Cell c
I purchased a sim contract from cell c 27 July 2020 but tried to cancel after 3 days because of no connection where i live. After continued cutting me off when the find out i wanted to cancel i found an email and finally they sent me an confirmation of cancellation. They deducted R199 and refuse to reverse it to me. I had no choice but to accept it and hoped they would go away. Unfortunately this morning they deducted R202 again from my account ignoring me again after i e mailed them. PLEASE can you help me?
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Cell C's replyOfficial
01 Sept 2020, 14:22Hi Clarina
We have received your billing query. Our team will investigate and process a refund if necessary. We would like to apologise for the inconvenience caused.
^MM
We have received your billing query. Our team will investigate and process a refund if necessary. We would like to apologise for the inconvenience caused.
^MM
Cell C's reply01 Sept 2020, 14:22
Official
Hi Clarina
We have received your billing query. Our team will investigate and process a refund if necessary. We would like to apologise for the inconvenience caused.
^MM
We have received your billing query. Our team will investigate and process a refund if necessary. We would like to apologise for the inconvenience caused.
^MM