Cell C

My sister's data only contract came to an end 2 months ago. She was not contacted by Cell C to check whether she would like to continue her contract. It was simply renewed. Now as I understand, she signed a 2 year contract - no signature or agreement was entered into for an extension. When contacting Cell C, she was advised she will need a case number from the Police stating that this was *****. The Police however advised they cannot open a case of *****. Now she is stuck with a contract that she never agreed to or signed for. This is ********! She is semi retired and cannot afford this contract anymore. Her bank account is being debited for a service she is not using NOR asked for. Clearly not living up to their Core Purpose: We exist to enhance lives, by empowering entertainment and connecting all people in a way they choose.