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Ntandoyenkosi X
1 reviews | Active since Oct 2020
26 Apr 2021, 19:29
Cell C
I have a contract with Cell C it’s been years now normally I pay R285 bu today they debited R348 so I’m confused I sent emails I called no one got back to me they kept on transferring my calls so, can you guys call me and just explain to me why the amount changed
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Ntandoyenkosi X's updateReviewer Update
26 Apr 2021, 20:00But they debited 2days after that so this is bull**** you can’t tell me that nonsense because I called and arranged with the consultant I told him that you guys can debited and also please run the debit order in the morning like competitors
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Ntandoyenkosi X's update26 Apr 2021, 20:00
Reviewer Update
But they debited 2days after that so this is bull**** you can’t tell me that nonsense because I called and arranged with the consultant I told him that you guys can debited and also please run the debit order in the morning like competitors
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Ntandoyenkosi X's updateReviewer Update
26 Apr 2021, 20:09And I called severally for my account to be debited and the debit order was successful why didn’t you charge me then why now, and no one called me to explain this, if a consultant called it was going to be better but also the was no need for you to charge rather debit an extra R70 if you already debited. Yes the 1st debit order was unsuccessful but I made means to reach you guys so you can debit and the 2nd debit order was successful you were supposed to take that R70 then not now
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Ntandoyenkosi X's update26 Apr 2021, 20:09
Reviewer Update
And I called severally for my account to be debited and the debit order was successful why didn’t you charge me then why now, and no one called me to explain this, if a consultant called it was going to be better but also the was no need for you to charge rather debit an extra R70 if you already debited. Yes the 1st debit order was unsuccessful but I made means to reach you guys so you can debit and the 2nd debit order was successful you were supposed to take that R70 then not now
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Ntandoyenkosi X's updateReviewer Update
26 Apr 2021, 20:34You should inform your customers prior then because I also work with customers , you explain to your client or customer, I wasn’t aware of this so next time try and get one of your consultants to explain that Ms Xaba since your debited order wasn’t successful when we debit next month we will charge R70 for whatsoever reasons very simple don’t just debit an extra amount without my consent this is nonsense
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Ntandoyenkosi X's update26 Apr 2021, 20:34
Reviewer Update
You should inform your customers prior then because I also work with customers , you explain to your client or customer, I wasn’t aware of this so next time try and get one of your consultants to explain that Ms Xaba since your debited order wasn’t successful when we debit next month we will charge R70 for whatsoever reasons very simple don’t just debit an extra amount without my consent this is nonsense