Cell C - faulty device

Cell C contract

This does not even deserve a 1 star rating.

I upgraded 2 months ago - Apple IPhone 7. My new device gets extremely hot, battery runs down, it says “IPhone is too hot” and the battery swells up making the screen pop off on the side.

My camera doesn’t work and my flashlight also doesn’t work along with a few minor issues.

Cell C changes their story each time. They advise me to go to Istore because Cell C “doesn’t repair iPhones”. Istore advised me that repairs will take around 5 to 7 working days and send me back to Cell C.. Cell C then tells me repairs will take 21 working days??? But I was told they don’t do repairs??

I believe that it’s not my fault. I was given a faulty device that I haven’t started paying for? I should get a brand new device no questions asked.

Unhappy customer