Cell C Fantasy 6GB Data for 6months enquiry

Hi.... But why is Cell C run like this.... The product itself is great but the pathetic customer service is so unbelievable. i bought this phone ... The below link is to your website and i have exhausted all channels available to get help but with no success

https://www.cellc.co.za/cellc/prepaid-device-details/CELL-C-Fantasy-on-Data-Pack

As advertised by you guys, i'll get 1GB of data every month... I received in December. I admit i didnt know th terms required me to recharge with a solid R50 voucher. So i missed out in January and February and i admit thats my fault and i've gone past that. I later recharged with a solid voucher in March and the 1GB was loaded.

Now i'm spending hours on the phone being transferred to more than 8 advisors who have advised that they do not have a clue whats going on. Its either i'm given a different number, told to go back to Jet where i bought the phone or any other stupid excuse to transfer me to another Team. May you kindly tell me what should i do as i havent received my 1GB thats all

im now tired of speaking to a lot of people may you kindly look into this.