MN
Malcolm N
1 reviews | Active since Dec 2016
10 Feb 2024, 10:43
Cell C falsely advertises contracts over a 36 month period yet no matter how good your credit history and income is they don't offer you the 36 month contract period
Cell C falsely advertises contracts over a 36 month period yet no matter how good your credit history and income is they don't offer you the 36 month contract period. Nobody at Cell C can explain it or do anything about it. So either you must not earn well in order to get a 36 month contract or their 36 month options are merely a **** to draw interest from people.
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Replies (5)MN
Malcolm N's updateReviewer Update
12 Feb 2024, 14:20A received a call from a lady who knew nothing about how the credit scoring works and was anable to explain why I am not permitted to take a 36 month contract with Cell C. This confirms that Cell C is running a ****!
I requested the CEO's details and nobody at Cell C seems to know who he is or what his contact details are. How pathetic!
I requested the CEO's details and nobody at Cell C seems to know who he is or what his contact details are. How pathetic!
MN
Malcolm N's update12 Feb 2024, 14:20
Reviewer Update
A received a call from a lady who knew nothing about how the credit scoring works and was anable to explain why I am not permitted to take a 36 month contract with Cell C. This confirms that Cell C is running a ****!
I requested the CEO's details and nobody at Cell C seems to know who he is or what his contact details are. How pathetic!
I requested the CEO's details and nobody at Cell C seems to know who he is or what his contact details are. How pathetic!
Cell C's replyOfficial
12 Feb 2024, 15:34Dear Malcolm Naidoo
Thank you for getting back to us.
We will follow up with our Support team and revert to you. Apologize for any inconvenience.
Regards
Cell C | NT
Thank you for getting back to us.
We will follow up with our Support team and revert to you. Apologize for any inconvenience.
Regards
Cell C | NT
Cell C's reply12 Feb 2024, 15:34
Official
Dear Malcolm Naidoo
Thank you for getting back to us.
We will follow up with our Support team and revert to you. Apologize for any inconvenience.
Regards
Cell C | NT
Thank you for getting back to us.
We will follow up with our Support team and revert to you. Apologize for any inconvenience.
Regards
Cell C | NT
MN
Malcolm N's updateReviewer Update
12 Feb 2024, 15:49I received a call from someone who is passing the buck back to the Sales department who are clearly ******** of how the credit vetting works. Seems everyone at Cell C is ***********!
MN
Malcolm N's update12 Feb 2024, 15:49
Reviewer Update
I received a call from someone who is passing the buck back to the Sales department who are clearly ******** of how the credit vetting works. Seems everyone at Cell C is ***********!
MN
Malcolm N's updateReviewer Update
19 Feb 2024, 11:37How long does your Sales team need to provide a response to a simple matter? Should the matter be raised with ICASA?
MN
Malcolm N's update19 Feb 2024, 11:37
Reviewer Update
How long does your Sales team need to provide a response to a simple matter? Should the matter be raised with ICASA?
MN
Malcolm N's updateReviewer Update
20 Feb 2024, 08:47It seems there is a need to escalate to ICASA as I received a call from Algar yesterday and he knows nothing about how the credit vetting and assessment process works. It seems nobody at CellC possesses this level of intellect to understand the feedback provided.
MN
Malcolm N's update20 Feb 2024, 08:47
Reviewer Update
It seems there is a need to escalate to ICASA as I received a call from Algar yesterday and he knows nothing about how the credit vetting and assessment process works. It seems nobody at CellC possesses this level of intellect to understand the feedback provided.