AL
Adele L

1 reviews | Active since Mar 2009

31 Mar 2017, 11:34

Cell C false advertising

<p>I found an offer on the cell c website for 10mhps at R749.00 per month, free instalation and free router with 3 months free. i called the call centre at 11H29 - 084140 - and was told that Vumatel do not offer 10mhps so this offer is not available only the 20mhps at R899.00.</p> <p>Remove this offer from your site as it is false advertising as you do not have this product so you are enticing us in with a lower offer than what you can offer, THIS IS KNOWN AS FALSE ADVERTISING- i will be sending my dump screen to the consumer protection unit for investigation against Cell C</p>

0
Replies (3)
Cell C
Cell C's reply31 Mar 2017, 11:44
Official

Thank you for posting to us, we will refer this matter to the relevant team for assistance.

Regards
Cell C | PN

Best regards,

AL
Adele L's update10 May 2017, 10:15
Reviewer Update

Fantastic feedback and assistance from Keith Joseph, Revana Harricharan and Moses Mo***eng. i am now a happy and proud Cell c fibre client

Cell C
Cell C's reply10 May 2017, 11:46
Official

Hi Adele

Thank you for sharing your appreciation with us and providing feedback regarding the great service you have received.

We will share your feedback with the members mentioned above.

We appreciate your support.

Have a lovely day further.

Regards

Cell C | PN

Best regards,