BM
Brian M

1 reviews | Active since Dec 2016

09 Dec 2016, 11:48

Cell C false adverti*****t (**** to trap you in a contract)

<p>So I went to Cell C looking for a data contract, apparently there was a "special" for 5GB data + Modem for only "R99". So I signed up for it thinking it was a bargain. Two months later the price doubled from R99 to R199 without prior notice. I called them and they told me that their terrifs went up and as a result the contract must be amended as such and referred me to their "Terms & Conditions" . In my view this was Cell C's marketing strategy to trap people into this contract knowing that they will increase the instalment by 100%. This company is not reliable.</p>

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Replies (2)
Cell C
Cell C's reply09 Dec 2016, 11:54
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply09 Dec 2016, 15:53
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN