Cell C failure to provide service.

Cell C,<br> <br> I requested a sim swap on 24 June 2015. Yesterday, 30 June, I phoned the call centre about this. They said they have not been able to get hold of me when Cell C has all of my details, remember, email address included. <br> <br> This is failure to produce service on Cell C's behalf. <br> <br> This morning, I tried calling your call centre only to be told that it is unavailable! Your call centre that is. <br> <br> I can not believe this!<br> <br> So tell me why I am with a 'network provider' that provides me with no service. <br> <br> The 061 number of mine obviously does not work because the number has not been ported yet!!!<br> <br> Also, why is the cost of a sim swap at a store R150 and only R50 through the call centre? How do you rationalise this? I have sent two emails to Cell C, and I have phoned twice regarding the issue. <br> <br> I seriously do not want to be a Cell C customer anymore.<br> <br>