CELL C FAILLED TO REPAIR OR REPLACE MY CONTRACT PH

CELL C FAILLED TO REPAIR OR REPLACE MY CONTRACT PHONE : I SENT TH E DEVICE TO THEM ON JULY AFTER THE PHONE JUST WENT OFF: THE IS THE REFERENCE THAT THEY GAVE ME (CLC***) AND RETURN MY PHONE NOT REPAIRED BUT I M CONTINUING TO PAY THE CONTRACT AND I HAVE CONTINUE FOR THE NEXT ONE YEAR: I DON'T THINK ITS FAIR TO THE CUSTOMER: I HAVE FOUR CONTRACTS WITH THEM BUT THEY FAILED ME: I WISH I COULD FINISH WITH THEM OVERNIGHT. THEY REALLY NOT USER FRIENDLYL: I DON'T KNOW WHO CAN HELP ME TO DEAL WITH THEM.