Cell C, Failing Miserably once again

So, after raising an issue on Hello Peter on the 4th of December 2020 the Cell C Auto reply to Hello Peter came in within Minutes advising that I will be contacted to resolve the issue. However, it is now the 19th of January 2021 and I am still waiting for this special call. Well done Cell C proving your incompetence once more.

Subsequent to receiving a broken phone back from the repair centre I thought surely if I send the phone back for a 4th time someone might actually consider fixing the phone or submitting a claim the Cell C insurance....... I was mistaken guess what..... I received the broken phone back once again......

I currently have 5 contracts with Cell C which I will be closing shortly. Well done Cell C Repair Center and Cell C Customer Care clearly you don't think you are in the service industry. No wonder Cell C is experiencing financial difficulties and are retrenching staff. Unfortunately, it seems as if the good staff was retrenched and the useless ones were kept.