Cell C failed to load Learning data

I am a Cell C user Unisa Student, we benefit from the study data, all other networks have received their Learning data except for us and we are planning to change our numbers next year if this is not fixed. It is so unfair that today is the 5th of the month and some of us have missed exams due to this matter and no one has communicated anything to us regarding this matter. Please have a look at this Matter and resolve today , students are irate no one is attending to it. I called customer care this morning, no help!!!!