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Replies (4)A
Amanda's updateReviewer Update
02 May 2025, 10:47The contract amount offered to me by your tele sales consultant, does not match my monthly debit order.
I have been trying since August 2024 to sort this out, but to no avail.
I am a very very unhappy customer!
I have been trying since August 2024 to sort this out, but to no avail.
I am a very very unhappy customer!
A
Amanda's update02 May 2025, 10:47
Reviewer Update
The contract amount offered to me by your tele sales consultant, does not match my monthly debit order.
I have been trying since August 2024 to sort this out, but to no avail.
I am a very very unhappy customer!
I have been trying since August 2024 to sort this out, but to no avail.
I am a very very unhappy customer!
Cell C's replyOfficial
02 May 2025, 10:53Dear Amanda,
Thank you for bringing this to our attention, and we sincerely apologize for the ongoing frustration you've experienced regarding the contract amount and billing.
We would like to assist you further and resolve this matter as soon as possible. May we contact you on the number we have on record? If you have an alternative contact number, please feel free to share it with us for quicker assistance.
We appreciate your patience and look forward to resolving this for you.
Cell C | CW
Thank you for bringing this to our attention, and we sincerely apologize for the ongoing frustration you've experienced regarding the contract amount and billing.
We would like to assist you further and resolve this matter as soon as possible. May we contact you on the number we have on record? If you have an alternative contact number, please feel free to share it with us for quicker assistance.
We appreciate your patience and look forward to resolving this for you.
Cell C | CW
Cell C's reply02 May 2025, 10:53
Official
Dear Amanda,
Thank you for bringing this to our attention, and we sincerely apologize for the ongoing frustration you've experienced regarding the contract amount and billing.
We would like to assist you further and resolve this matter as soon as possible. May we contact you on the number we have on record? If you have an alternative contact number, please feel free to share it with us for quicker assistance.
We appreciate your patience and look forward to resolving this for you.
Cell C | CW
Thank you for bringing this to our attention, and we sincerely apologize for the ongoing frustration you've experienced regarding the contract amount and billing.
We would like to assist you further and resolve this matter as soon as possible. May we contact you on the number we have on record? If you have an alternative contact number, please feel free to share it with us for quicker assistance.
We appreciate your patience and look forward to resolving this for you.
Cell C | CW
A
Amanda's updateReviewer Update
03 May 2025, 09:24Please contact me via email.
I suggest that you first listen to the recorded conversation between me and the consultant.
The original conversation started in April 2024 re upgrading.
By listening to the conversation, you will understand exactly what has happened.
Is this the way Cell C is operating to secure a contract for 36 months?!!!
I suggest that you first listen to the recorded conversation between me and the consultant.
The original conversation started in April 2024 re upgrading.
By listening to the conversation, you will understand exactly what has happened.
Is this the way Cell C is operating to secure a contract for 36 months?!!!
A
Amanda's update03 May 2025, 09:24
Reviewer Update
Please contact me via email.
I suggest that you first listen to the recorded conversation between me and the consultant.
The original conversation started in April 2024 re upgrading.
By listening to the conversation, you will understand exactly what has happened.
Is this the way Cell C is operating to secure a contract for 36 months?!!!
I suggest that you first listen to the recorded conversation between me and the consultant.
The original conversation started in April 2024 re upgrading.
By listening to the conversation, you will understand exactly what has happened.
Is this the way Cell C is operating to secure a contract for 36 months?!!!
A
Amanda's updateReviewer Update
03 May 2025, 09:59Thank you.
Looking forward to get this issue resolved!
Looking forward to get this issue resolved!
A
Amanda's update03 May 2025, 09:59
Reviewer Update
Thank you.
Looking forward to get this issue resolved!
Looking forward to get this issue resolved!