Cell C f***** service

Item: Cell C
Rating: 1
Author: Kedibone M

I called cell c more than twice and I received a call from another consultant twice around May asking your puppets to change my banking details. Today I woke up to a suspended line. Please tell me how am I supposed to run my business and or even call the puppets to sort this out. It's not my fault you ddnt debit.. I did my due deligents and informed you on time and today I'm suspended.

Please sort this out.. I HAVE TO CONTACT MY CLIENTS. if it's not you it's loadshedding are you sure not related...

Helpful (0)

Replies (4)

Cell C's replyOfficial

14 Jul 2022, 12:01

Good day Kedibone

Thank you for contacting us.

The matter will be escalated to our Support team for assistance. Apologise for any inconvenience.

^NT

Cell C's reply14 Jul 2022, 12:01

Official

Good day Kedibone

Thank you for contacting us.

The matter will be escalated to our Support team for assistance. Apologise for any inconvenience.

^NT

Kedibone M's updateReviewer Update

14 Jul 2022, 12:12

Tintswalo called me.. I asked her to call me back now now...because she asked yet again for my banking details. 15min later she has not called me back. Some Kagiso agent called me and was cruizing on the IVR for 10 min without saying anything... What's all this hey..

Kedibone M's update14 Jul 2022, 12:12

Reviewer Update

Cell C's replyOfficial

14 Jul 2022, 12:34

Please await our call. One of our friendly Social Media consultant will be in touch with you.

^NT

Cell C's reply14 Jul 2022, 12:34

Official

Please await our call. One of our friendly Social Media consultant will be in touch with you.

^NT

Kedibone M's updateReviewer Update

15 Jul 2022, 08:07

Cell C.... This is now the next day I can't connect or make any calls yet I was promised a callback... I am loosing business guys waiting for this friedly social media agent to contact me. This is going from better to worse guys... 😭

Kedibone M's update15 Jul 2022, 08:07

Reviewer Update