Cell - C ; EXTREMELY POOR SERVICE

My Existing Complaint To Cell C reference number *** Hello Peter Dismally, I need to report back that an attempt was made by Cell C to attend to the first part of my complaint however, having requested itemised billing during a recorded conversation with another staff member, Quote "the files that they sent me again were Account STATEMENTS which I get every month anyway and are both for the same month which is what they keep sending me on the other requests- I AM LOOKING FOR ITEMISED BILLING PLEASE - I WANT TO SEE WHAT CALLS I MADE FOR AUGUST 2019 AND WHICH NUMBERS I MADE THE CALLS TO AND THE DATES THEY WERE MADE ON AND THE TIMES THAT THEY WERE MADE AND THE DURATION OF EACH CALL - NOW CAN YOU SEE WHY I AM GETTING FRUSTRATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" - l I have explained it so nicely and simply to them in all of the previous telephone calls to them and the emails that I sent them - I am shattered that Cell C operators don't know the difference between itemised billing and account statements - I am seriously considering terminating my contract with them if the matter is not resolved soon - how difficult can it really be to attend to my request - I wonder if I am the only one that is experiencing this level of frustration with Cell C?? Regards Shaun J Summerfield