CT
Campbell T
1 reviews | Active since Feb 2017
23 Feb 2024, 17:26
Cell C Extor tion Round 2
I received a call from Cell C's debt collectors(Shapiro Shaik Defries & Associates) telling me that I owe R91,000.00 on my Cell C account when I have a pay-as-you-go account. This is extor tion! Avoid them at all costs!
This is now the second time, that Cell C has tried to bill and send debt collectors after me for money, that I do not owe! The first time was last year regarding a fibre account.
Helpful (0)
Replies (20)0
Replies (20)
Cell C's replyOfficial
23 Feb 2024, 17:33Dear Campbell Thomson,
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly send us a private message with your ID/Account number in order for us to look into the matter and assist.
Regards
Cell C | DA
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly send us a private message with your ID/Account number in order for us to look into the matter and assist.
Regards
Cell C | DA
Best regards,
Cell C's reply23 Feb 2024, 17:33
Official
Dear Campbell Thomson,
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly send us a private message with your ID/Account number in order for us to look into the matter and assist.
Regards
Cell C | DA
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly send us a private message with your ID/Account number in order for us to look into the matter and assist.
Regards
Cell C | DA
Best regards,
CT
Campbell T's updateReviewer Update
23 Feb 2024, 17:37***. I have called Cell C and they have confirmed that I owe nothing. Please contact SSDA debt collectors and tell them to back off.
I want your HOD of finance's full name and ID number, I will be pressing charges.
I want your HOD of finance's full name and ID number, I will be pressing charges.
CT
Campbell T's update23 Feb 2024, 17:37
Reviewer Update
***. I have called Cell C and they have confirmed that I owe nothing. Please contact SSDA debt collectors and tell them to back off.
I want your HOD of finance's full name and ID number, I will be pressing charges.
I want your HOD of finance's full name and ID number, I will be pressing charges.
Cell C's replyOfficial
23 Feb 2024, 17:43We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Cell C | DA
Best regards,
Cell C's reply23 Feb 2024, 17:43
Official
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Cell C | DA
Best regards,
CT
Campbell T's updateReviewer Update
23 Feb 2024, 17:50And?
CT
Campbell T's update23 Feb 2024, 17:50
Reviewer Update
And?
CT
Campbell T's updateReviewer Update
23 Feb 2024, 17:58I want your HOD's full name and ID number so that I can lay a charge. Please provide me with their details. This is now the second time and you have wasted hours of my time. Alternatively please advise on compensation.
CT
Campbell T's update23 Feb 2024, 17:58
Reviewer Update
I want your HOD's full name and ID number so that I can lay a charge. Please provide me with their details. This is now the second time and you have wasted hours of my time. Alternatively please advise on compensation.
Cell C's replyOfficial
23 Feb 2024, 18:01We do understand your frustration.
You will be contacted and assisted as soon as your query has been assigned to a consultant.
Cell C | DA
You will be contacted and assisted as soon as your query has been assigned to a consultant.
Cell C | DA
Best regards,
Cell C's reply23 Feb 2024, 18:01
Official
We do understand your frustration.
You will be contacted and assisted as soon as your query has been assigned to a consultant.
Cell C | DA
You will be contacted and assisted as soon as your query has been assigned to a consultant.
Cell C | DA
Best regards,
CT
Campbell T's updateReviewer Update
26 Feb 2024, 08:10I am still waiting for the finance HOD's full name and ID number so that I can lay a charge. Please provide me with their details.
CT
Campbell T's update26 Feb 2024, 08:10
Reviewer Update
I am still waiting for the finance HOD's full name and ID number so that I can lay a charge. Please provide me with their details.
Cell C's replyOfficial
26 Feb 2024, 10:23Dear Campbell Thomson
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP
Best regards,
Cell C's reply26 Feb 2024, 10:23
Official
Dear Campbell Thomson
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP
Best regards,
CT
Campbell T's updateReviewer Update
26 Feb 2024, 10:29Cell C response
"Dear Campbell Thomson
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP "
Provide me with your legal department's details. Have you contacted your debt collector to inform them of YOUR error yet or are you still bound by absolute incompetence?
"Dear Campbell Thomson
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP "
Provide me with your legal department's details. Have you contacted your debt collector to inform them of YOUR error yet or are you still bound by absolute incompetence?
CT
Campbell T's update26 Feb 2024, 10:29
Reviewer Update
Cell C response
"Dear Campbell Thomson
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP "
Provide me with your legal department's details. Have you contacted your debt collector to inform them of YOUR error yet or are you still bound by absolute incompetence?
"Dear Campbell Thomson
Thank you for contacting Cell C.
Unfortunately, we are not at liberty to provide the personal details of company personnel.
Regards
Cell C | MP "
Provide me with your legal department's details. Have you contacted your debt collector to inform them of YOUR error yet or are you still bound by absolute incompetence?
Cell C's replyOfficial
26 Feb 2024, 11:16Our team is working on resolving the matter with the collection department to rectify the error promptly.
We understand the importance of a swift resolution and want to assure you that all necessary steps are being taken to address the issue.
We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update.
Regards
Cell C | MN
We understand the importance of a swift resolution and want to assure you that all necessary steps are being taken to address the issue.
We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update.
Regards
Cell C | MN
Best regards,
Cell C's reply26 Feb 2024, 11:16
Official
Our team is working on resolving the matter with the collection department to rectify the error promptly.
We understand the importance of a swift resolution and want to assure you that all necessary steps are being taken to address the issue.
We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update.
Regards
Cell C | MN
We understand the importance of a swift resolution and want to assure you that all necessary steps are being taken to address the issue.
We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update.
Regards
Cell C | MN
Best regards,
CT
Campbell T's updateReviewer Update
26 Feb 2024, 11:33Okay.
Send me your legal department's contact details please.
Send me your legal department's contact details please.
CT
Campbell T's update26 Feb 2024, 11:33
Reviewer Update
Okay.
Send me your legal department's contact details please.
Send me your legal department's contact details please.
Cell C's replyOfficial
26 Feb 2024, 13:03Dear Campbell Thomson,
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Best regards,
Cell C's reply26 Feb 2024, 13:03
Official
Dear Campbell Thomson,
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Best regards,
CT
Campbell T's updateReviewer Update
26 Feb 2024, 13:11My number is ***. I am not interested in your apologies, I want compensation for wasting hours of my time. This is the second time that you have sent debt collectors in after me within 6 months for errors on your side.
CT
Campbell T's update26 Feb 2024, 13:11
Reviewer Update
My number is ***. I am not interested in your apologies, I want compensation for wasting hours of my time. This is the second time that you have sent debt collectors in after me within 6 months for errors on your side.
Cell C's replyOfficial
26 Feb 2024, 14:00We have submitted a request for a callback in order for the matter to be resolved.
Regards,
Cell C | MN
Regards,
Cell C | MN
Best regards,
Cell C's reply26 Feb 2024, 14:00
Official
We have submitted a request for a callback in order for the matter to be resolved.
Regards,
Cell C | MN
Regards,
Cell C | MN
Best regards,
CT
Campbell T's updateReviewer Update
26 Feb 2024, 17:26That is nice. I haven't received a call back.
CT
Campbell T's update26 Feb 2024, 17:26
Reviewer Update
That is nice. I haven't received a call back.
Cell C's replyOfficial
26 Feb 2024, 17:54Our Team is currently experiencing a backlog however, we do assure you that you will be contacted before close of business tomorrow.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply26 Feb 2024, 17:54
Official
Our Team is currently experiencing a backlog however, we do assure you that you will be contacted before close of business tomorrow.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
CT
Campbell T's updateReviewer Update
26 Feb 2024, 19:18As long as I get your legal department's details or compensation, I couldn't care less.
CT
Campbell T's update26 Feb 2024, 19:18
Reviewer Update
As long as I get your legal department's details or compensation, I couldn't care less.
Cell C's replyOfficial
26 Feb 2024, 19:31You will be assisted with this as promised.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply26 Feb 2024, 19:31
Official
You will be assisted with this as promised.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
CT
Campbell T's updateReviewer Update
27 Feb 2024, 08:11Your debt collector is still calling me. You/Cell C are going to pay!
CT
Campbell T's update27 Feb 2024, 08:11
Reviewer Update
Your debt collector is still calling me. You/Cell C are going to pay!
Cell C's replyOfficial
27 Feb 2024, 08:46Dear Campbell Thomson
Our team will contact you to assist.
Cell C | MP
Our team will contact you to assist.
Cell C | MP
Best regards,
Cell C's reply27 Feb 2024, 08:46
Official
Dear Campbell Thomson
Our team will contact you to assist.
Cell C | MP
Our team will contact you to assist.
Cell C | MP
Best regards,