BC
Bennie C
1 reviews | Active since Sept 2011
28 Oct 2024, 20:07
Cell c even ignores complaints here
I recently upgraded my contract eith cell c. When I got home and saw the phones that I was bul**** into I phoned and told them to fetch it. The call center was unhelpful and I stated it here. I was told by cell c that all will be sorted. Up to now I have sent emails to the email given to me. When they phone calls get cut. I was promised via email that I will be called today and all sorted. We'll I sm now going to bed and nothing Iis sorted. I am at a point to start a whole campaign around my experience. NOT good cell c
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Cell C's replyOfficial
28 Oct 2024, 20:18Dear Bennie,
Thank you for getting in touch.
We apologize for any inconvenience you have experienced with your recent upgrade and for the lack of follow up as promised.
To ensure we resolve this matter as swiftly as possible, we have escalated the matter.
Your satisfaction is our top priority, and we would like to take this opportunity to address your concerns directly and find a resolution that meets your needs.
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
Thank you for getting in touch.
We apologize for any inconvenience you have experienced with your recent upgrade and for the lack of follow up as promised.
To ensure we resolve this matter as swiftly as possible, we have escalated the matter.
Your satisfaction is our top priority, and we would like to take this opportunity to address your concerns directly and find a resolution that meets your needs.
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
Cell C's reply28 Oct 2024, 20:18
Official
Dear Bennie,
Thank you for getting in touch.
We apologize for any inconvenience you have experienced with your recent upgrade and for the lack of follow up as promised.
To ensure we resolve this matter as swiftly as possible, we have escalated the matter.
Your satisfaction is our top priority, and we would like to take this opportunity to address your concerns directly and find a resolution that meets your needs.
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN
Thank you for getting in touch.
We apologize for any inconvenience you have experienced with your recent upgrade and for the lack of follow up as promised.
To ensure we resolve this matter as swiftly as possible, we have escalated the matter.
Your satisfaction is our top priority, and we would like to take this opportunity to address your concerns directly and find a resolution that meets your needs.
A member from our team will be in contact to you to discuss the matter further and work with you to find a resolution.
Regards
Cell C |MN