MK
Manny K

1 reviews | Active since Nov 2023

04 Dec 2023, 09:32

Cell c ...esim

Hello all Cell c just cannot assist anyone with esim cards Some places haven't had stock for 3 months How is that u can sell devices with esim capabilities yet u cannot follow up on the services They expect a customer to drive around gauteng asking and looking for esim Vodacom and mtn ....can do this online Cell c expects u to waste yr day money and petrol to do the task Absolutely pathetic service on that side I am highly disappointed in Cell c

0
Replies (5)
Cell C
Cell C's reply04 Dec 2023, 09:53
Official
Good day Manny K

Thank you for reaching out to Cell C.

We are sorry that you had to experience driving around for an E-SIM activation.
Our Support Team will be in contact with you shortly to help you with the activation.

Thank you,
Cell C | NZ

Best regards,

MK
Manny K's update04 Dec 2023, 09:55
Reviewer Update
Ok ...thank u
Will be available at 12pm today
Cell C
Cell C's reply04 Dec 2023, 10:34
Official
Good day Manny K,

Our Team has confirmed that they will contact you at 12pm today.

Regards,
Cell C | TN

Best regards,

MK
Manny K's update04 Dec 2023, 12:30
Reviewer Update
Just received a call
Thank you for sorting out this issue
Good service and agent ready 👍
Cell C
Cell C's reply04 Dec 2023, 12:34
Official
Thank you for taking our call.

The SIM swap has been processed it will be active within 2 hours. We appreciate you allowing us to assist. Please check our SMS or email asking you to view the service you have received from our team.

Cell C | NZ

Best regards,