JP
Johan P
1 reviews | Active since Dec 2011
12 Apr 2016, 20:33
Cell C error Struggle 6 days still not activated
Cell C do not know what they are doing and do not care about their clients. Instruction was given to Cell C (via Glocell) to change number to prepaid as from 1 May 2016 when the contract would expire. We received SMS contract will expire 28/08/2016. Cell C just terminated contract and Number immediately. Now no contact with outside world for 6 days. I am visiting in Johannesburg and cannot contact anybody. What if something happens with me!!!!! Glocell sent numerous mails to cell C and we are still waiting and waiting, and waiting, and waiting and still waiting.
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Cell C's replyOfficial
13 Apr 2016, 07:25Hello Johan du Preez,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply13 Apr 2016, 07:25
Official
Hello Johan du Preez,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN